(English) Standardised tasks are the foundation for continuous improvement and employee empowerment.
If you want to improve a process, you need first standardise it.
The operator doesn’t need to look at the standardised work sheet. It’s only outward for the team leader to audit.
Toyota is an « organic » organization :
– Empowered employees
– Minimum rules and procedures
– Little hierarchy
The worker is not only a pair of hands. He is an analyst and a problem solver.
» Standardization is the best we know today, and is to be improved tomorrow » – Henry Ford
The content of this post is inspired by the book “The Toyota Way” – Jeffrey K. Liker