Principle 14 in Lean Management : Become a learning organisation
(English) Through relentless reflection (Hansei) and continuous improvement (Kaizen).
lean management
Comment organiser un Lean Café, la réunion secrètes des Lean Coachs
Le Lean Café est un moment où des personnes passionnés d’un même thème se regroupent et partagent leur expérience. Voilà comment ça se passe.
Principle 13 in Lean Management : Nemawashi
Make decisions slowly by consensus, thoroughly considering all options. Implement rapidly.
Principle 12 in Lean Management : Genchi Genbutsu
(English) Go and see for yourself to thoroughly understand the situation.
Business Case: Simplification d’un Centre d’Entreprises
Durant six mois, on m’a demandé d’accompagner un centre d’entreprises pour améliorer son organisations, ses services internes et externes. Voici un compte-rendu. Attention, ça pique aux yeux.
Principle 11 in Lean Management : Grow with the best partners
Respect your extended network of partners and suppliers by challenging them and helping them improve.
Principle 10 in Lean Management : Empower your people
(English) Develop exceptional people and teams who follow your company
Principle 9 in Lean Management : Choose the best leaders
(English) Grow leaders who thoroughly understand the work, live the philosophy, and teach it to the others.
Voici ma journée épouvantable dans l’administration
Les administrations sont connues pour être les pires endroits au niveau de l’expérience client. Voici la preuve.
Principle 8 in Lean Management : Use technology carefully
(English) Use only reliable and thoroughly tested technology that serves your people and processes.